• October 22, 2021
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    Phone Number for General Chairmans Office
    (817) 338-9010
    Important Links
    Visit rrb.gov!
    Visit www.yourtracktohealth.com/!
    Visit www.uhc.com/!
    Visit www.highmarkbcbs.com/home/!
    Visit www.aetna.com/index.html!
    Visit eyemed.com/en-us!
    Visit www.express-scripts.com/!
    Visit unioninsurance.com!
    Visit www.blet94.org/index.cfm?zone=/unionactive/view_page.cfm&page=Railroad20Marketing!
    Visit http://www.lecmpa.org/!
    Affiliates
    Visit teamster.org/!
    Visit ble-t.org/!
    Visit bletonline.com/!
    Contact Elected Officials!
    BNSF Webconnect

  • Contact Information
    Updated On: Sep 18, 2021

    Contacts

    Get help when you need it. Call, email or go online to learn more about the programs available to you or to get your questions answered.

    Benefit Phone More Info
    LiveWellBNSF 833-862-9192 BNSF Employee Portal > Employee tab > Benefits & Well-Being section > LiveWellBNSF
    Email: support@cafewell.com
    Health Plans (Your Track to Health) BNSF Employee Portal > Employee tab > Benefits & Well-Being section > LiveWellBNSF > Menu > Health Plans or ytth.com
    Railroad Enrollment Services 800-753-2692 Enroll online
    Scheduled Benefits Team 817-352-1258 Email: Benefits.Scheduled@bnsf.com
    Dental – Aetna 877-277-3368 Link from Health Plans website or member.aetna.com
    Medical – AetnaRailroad Employees National Plan
    NRC/UTU Plan
     800-842-4044
     
    888-332-8742
    Link from Health Plans website or member.aetna.com
    Medical – UnitedHealthcareRailroad Employees National Plan
    NRC/UTU Plan
     800-842-9905
     
    888-445-4379
    Link from Health Plans website or myuhc.com
    Medical – Highmark BCBSRailroad Employees National Plan
    NRC/UTU Plan
     866-267-3320
     
    866-267-3320
    Link from Health Plans website or highmarkbcbs.com
    Best Doctors 866-904-0910 members.bestdoctors.com
    Express Scripts – Prescription Drug 800-842-0070 Link from Health Plans website or express-scripts.com
    EyeMed – Vision 855-212-6003 Link from Health Plans website or eyemedvisioncare.com/railroad
    FSA Customer Care Center 888-298-9754 Link from Health Plans website or myuhc.com
    Health Coach/Tobacco Cessation (Railroad HEALTHLINK) 866-735-5685 wellnesscoachingnow.com
    Health Care Navigation Services 866-799-2690 healthadvocate.com/railroad
    Maven (pregnancy, fertility, adoption and surrogacy support) n/a mavenclinic.com/join/bnsffamily
    MetLife 800-310-7770 Link from Health Plans website or ytth.com
    Teladoc 800-835-2362 teladoc.com/railroad
    Vital Decisions 833-364-6896 vitaldecisions.net
    Benefits Directory for Smartphone Text “directory” to 313131 1. Click on the link in the text response
    2. iPhone® users: Tap the Share button
    Android™ users: Tap the Option button
    3. Click Add to Home Screen
    Discount Offers n/a BNSF Employee Portal > Employee tab > Benefits & Well-Being section > Discounts
    E*Trade 800-838-0908 etrade.com
    EAP+Work Life Program 800-383-2327 Link from LiveWellBNSF website or EAP and Work/Life
    Employee Services Helpline 817-593-6400
    or Toll Free:
    800-234-1283 (Option 1 – FMLA IVR)
    Email: EmpServHR@bnsf.com
    EQ – Employee Stock Purchase Program (ESPP) 833-656-0637 eq_bnsfrailway.globalsharesequity.com
    ESPP Enrollment 785-435-3622 BNSF Employee Portal > Employee tab > My Pay > Stock Purchase Program
    Family Benefits (Adoption, Parenting Resources) n/a BNSF Employee Portal > Employee tab > Benefits & Well-Being section > Family Benefits
    Hardship Program 817-352-6020 n/a
    Leaves Admin Team 817-352-3371 BNSF Employee Portal > Employee tab > Manage Vacation & Sick Time > Leaves of Absence
    Email: LeavesAdmin@bnsf.com
    Power of Attorney Fax: 847-554-1568 poacenter.com
    BNSF POA Team
    P.O. Box 1432
    Lincolnshire, IL 60069
    QDRO Consultants 800-527-8481 qdros.com
    Railroad Retirement Board 877-772-5772 rrb.gov
    Relocation
    NEI Global Relocation
    817-352-3399
    800-533-7353
    Email: relocate@bnsf.com
    BNSF Employee Portal > Employee tab > My Career > Relocation
    neirelo.com/home
    Vanguard – 401(k)
    (Plan number: 092106)
    800-523-1188 vanguard.com
    Wellness 817-352-1639 LiveWellBNSF website
    Email: Wellness@bnsf.com

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